Get in Touch

We are committed to providing exceptional customer service and support. Whether you have a question about our products, are interested in placing a trade order, or have a query related to our tea rooms, we are here to help. Please select the appropriate contact form below to get in touch with us. Our dedicated team is standing by to assist you in any way we can. We look forward to hearing from you soon.

Contact

ONLINE ORDER ENQUIRIES

To contact our Home Deliveries team you can call us directly on 01621 815407, or you can email us at homedeliveries@tiptree.com. Our team is available Monday-Friday between 9am-5pm. Any enquiries received over the weekend will be responded to when the team returns on Monday.

If you need to change or update your order, you can do so by contacting our Home Deliveries department within 1 hour of placing your order.

CONSUMER ENQUIRIES

Please use this form if you are not enquiring about trade sales or Tea Rooms.

TRADE ENQUIRIES

Trade applications please use this form.

TEA ROOM ENQUIRIES

Messages sent using this form will be delivered to our Tea Room team.

EMAIL US

Consumer Enquiries: tiptree@tiptree.com

Tea Room Enquiries: tiptree@trooms.com

PR Agency - Client Act: pr@clientact.co.uk

Other media enquiries: media@tiptree.com

Career enquiries: jobs@tiptree.com

Online order enquiries: homedeliveries@tiptree.com

Write to us

Wilkin & Sons Ltd, Factory Hill, Tiptree, Essex, CO5 0RF

Company reg: 26233

VAT Number: 802673247

Call Us

01621 815407

9am – 5pm Monday to Friday (Excluding Bank Holidays)